Privacy Policy

1. Introduction

Sovrenmere ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Policy describes the types of information we may collect, how we use it, who we may share it with, and the choices available to you regarding your information. By using our website or services, you acknowledge the practices described in this Policy.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with us:

• 1
  Contact and identification details

  Such as your name, email address, telephone number, and any details you submit through contact or analysis request forms.

• 2
  Account and usage information

  Details relating to how you use our website and services, including pages visited, features used, and interaction timestamps.

• 3
  Technical data

  IP address, browser type and version, device identifiers, operating system, and general location inferred from technical signals.

• 4
  Communications

  Records of correspondence if you contact us, including the content of messages and any attachments provided.

• 5
  Cookies and similar technologies

  Information collected through cookies, pixels, and local storage, as described further in Section 7 below.

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our website and services;
• Responding to enquiries, requests, and support messages;
• Personalising content and improving the relevance of information we provide;
• Monitoring and analysing usage trends to improve functionality and user experience;
• Detecting, investigating, and preventing fraudulent, unauthorised, or illegal activity;
• Complying with applicable legal obligations and enforcing our terms.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract or take steps at your request prior to entering one, our legitimate interests in operating and improving our services, and compliance with legal obligations to which we are subject.

5. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, and communications tools, under appropriate confidentiality and data processing arrangements;
• Professional advisers such as legal, financial, or compliance consultants where reasonably necessary;
• Regulators or authorities where required by applicable law, regulation, or legal process;
• Successors in connection with a merger, acquisition, restructuring, or sale of assets, subject to appropriate safeguards.

6. International Transfers

If information is transferred to or processed in a country outside your own, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements. Where such transfers occur, we take reasonable steps to ensure a comparable level of protection is maintained.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate core functionality, remember preferences, and analyse traffic. You can usually configure your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect the availability or functionality of certain parts of our website.

8. Data Retention

We retain personal information only for as long as is necessary to fulfil the purposes outlined in this Policy, including satisfying any legal, accounting, or reporting requirements. When information is no longer required, we take reasonable steps to securely delete, anonymise, or archive it in accordance with our internal data retention practices.

9. Data Security

We implement reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your jurisdiction, you may have rights in relation to your personal information, which may include the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, subject to certain exceptions;
• Object to or restrict certain types of processing;
• Request a copy of your information in a portable format;
• Withdraw consent where processing is based on consent, without affecting prior lawful processing.

To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before responding to certain requests.

11. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take reasonable steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page, and material changes may be highlighted through additional notice where appropriate. Continued use of our website or services after changes take effect constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, please reach out through the contact channels listed on our website so that we can assist you.